Privacy policy

This Consumer Privacy Policy describes the information that Greek Island Labs, LLC (“7 Hour Patch” or “Company”) collects about you. It details how we use that information and the choices you can make about how this information is used. The information covered in this Policy includes information collected about you on 7 Hour Patch websites, and through special programs and services offered by third parties as described herein.

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. We cooperate with country data protection authorities if they believe that a privacy problem has occurred.

Contact Us

If you have questions or concerns regarding your privacy, please contact us directly.

7 Hour Patch
7620 East McKellips Road
Suite 4, PMB 86
Scottsdale, AZ 85257
United States

Email: legal@greekislandlabs.com

We participate in the U.S. Council of Better Business Bureau’s (BBB) Accredited Business Program. Further information about this program and its dispute resolution process is available at www.bbb.org.

7 Hour Patch is subject to the investigative and enforcement authority of the Federal Trade Commission (FTC).

Privacy Complaints by European Union Citizens: 7 Hour Patch complies with the EU-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries transferred to the United States pursuant to Privacy Shield. 7 Hour Patch has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the EU-U.S. Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov. In compliance with the EU-U.S. Privacy Shield, 7 Hour Patch commits to resolve complaints about your privacy and our collection or use of your personal information. European Union citizens with inquiries or complaints regarding this privacy policy should first contact 7 Hour Patch as listed above. 7 Hour Patch has further committed to refer unresolved privacy complaints under the EU-U.S. Privacy Shield to an independent dispute resolution mechanism, the BBB EU Privacy Shield, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by 7 Hour Patch, please visit the BBB EU Privacy Shield website at http://www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, EU individuals may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.

Information We Collect

We may collect information about you from a variety of sources. This includes information we collect from you directly; information provided to us by or on behalf of your Independent for purposes of providing a better customer experience for you; information we collect about you when you visit our sites or view 7 Hour Patch online advertisements; and information we collect about you from other sources (where permitted by law).

Information we collect directly from you:

We collect information directly from you when you choose to participate in our offers and programs or otherwise provide information directly to us. The following are examples of information we may collect directly from you:

Name, email address, postal address
Username and password
Phone number or mobile number
Age
Date of birth
Other information about you and your family such as gender or product use preferences and/or behaviors
Demographic information
Future communication preferences

Contact information for friends you may wish us to contact. When you provide us information for these refer-a-friend messages we use the information only to send the message you request.

Information we collect when you visit our sites, use our services, or view our online advertisements:

We use cookies and other technologies to collect information about you when you visit our sites, use our services, or view online advertisements. The following are examples of information we may collect with these technologies:

Your browser type and operating system
Web pages you view
Links you click
IP address
Site you visited before coming to our site
7 Hour Patch emails you open and/or forward
7 Hour Patch offers or links you connect to via emails
Your product selections and preferences

How We Use This Information

We use the information we collect to provide offers, products and services. This information helps us to manage our sites and services.

The following are specific ways we may use the information we collect about you:

Send samples, products and information upon request
Develop new and enhanced products and services
Enroll you in contests, programs, or offers you request.
Create and manage your account.
Process payment for purchases or other services.
Protect against or identify possible fraudulent transactions

Where permitted by law, provide you with customized, unsolicited offers and information about 7 Hour Patch’s products and services through postal mail, including in connection with services provided to you.

Develop and provide advertising tailored to your interests
Analyze the use of our products, services, and sites
Understand how you arrived at our site and how you use the site so that we can make it better
Determine the effectiveness of our advertising
Enforce our Terms and Conditions and otherwise manage our business
Your Choices & Access to Your Information

Choices:

We give you choices about how we communicate with you.

Digital and Electronic Communications:

We only send you promotional mobile or email messages if you ask to receive these from us.

You can stop receiving promotional mobile and email messages from 7 Hour Patch at any time. Follow the opt out or unsubscribe instructions provided in any such message you receive from us.

PLEASE NOTE: If you choose to stop receiving promotional messages from us, we will honor your request. However, we will continue to send you service-related communications as authorized by law. We may need to keep the information we have collected about you for record keeping, analysis or other reasons, to the extent permitted by law.

Access:

We acknowledge the right of individuals to access their personal information. We take steps to keep your personal information accurate. You can view, correct or update the personal contact information you provide to 7 Hour Patch. Some 7 Hour Patch programs provide access to view or update personal information online. Check where you registered to learn if you can view or update your information there.

Cookies, Web Beacons and other Technologies

How we use Cookies, Web Beacons and other Technologies: We use these technologies to provide you a richer and more personalized consumer experience. We use internet cookies to collect, and store personal information and other technologies and provide you notice of their use, seeking permission as necessary. See below for more detail.

Cookies: A cookie is a small file placed on your computer by a website that uses the cookie to store information about your use of the website. We use cookies to monitor how our sites are used and to help personalize your online experience. For example, when you register on our sites, we may store a unique code in a cookie on your computer. The next time you come back to the site from that computer, our servers use the cookie to recognize you. We can then use the information you provided when you registered combined with your activities on our sites to provide you a better website experience.

You can accept or decline cookies. Most browsers automatically accept cookies. To learn more about cookies, including how to refuse cookies on your computer, click these links:

For Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

http://www.allaboutcookies.org/cookies/

http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647

Web Beacons: Web beacons are small bits of code embedded in web pages or in emails. We may use web beacons to deliver or communicate with cookies, to count users who have visited a web page, and to understand usage patterns. We also may include web beacons in e-mails to learn if messages have been opened, acted on, or forwarded.

You can disable the ability of web beacons to capture information in this manner by declining cookies as described above.

Other Technologies: Examples of other technologies we may use to provide better service to you follow:

Web Session Variables: Information that is passed from one web URL to another as you browse.

Browser plug-ins/add-ons: Additional web components that may need to be installed to enable certain web features on our sites. You have the option not to install these components.

Third-Party Advertising: We may allow third parties, including business partners to display advertising on our sites. Some of these companies may place a cookie on your computer to recognize your computer each time they send you an online advertisement. This enables them to understand where you, or others who are using your computer, saw their advertisement and deliver ads that they believe are of interest to you. We do not control these companies’ use of cookies.

Information Sharing

The success of our business depends on your trust, and we do not sell your personal information to marketers outside of 7 Hour Patch unless we have asked for and obtained your consent. We share your personal information only as described below and within 7 Hour Patch.

Third-party service providers: We rely on third-party service providers to perform a variety of services on our behalf and may need to share your personal information with them. Please note that we provide our service providers with only the personal information they need to perform their services and we require that they protect this information and not use it for any other purpose.

For example, we may rely on a service provider to:

Fulfill your product and service requests, process payment information, and answer your questions.
Host our sites and deliver our email and mobile messages.
Mail product samples, contact contest winners, manage payments or take other actions on our behalf.
Analyze data, sometimes combined with other sources, to send more targeted communications to you.
Conduct research and analyze data to improve our products, services and sites.

We provide these companies with the personal information they need to provide these services on our behalf. We require these companies to protect this personal information and to not use the information for any other purpose.

Who are the third-party service providers? We currently utilize or may utilize in the near future the following third-party providers:

Google Ads
Google Analytics
Shopify
Seal Subscriptions
Automizely/AutoShip
Facebook Ads
MSN Ads
Stamped Reviews IO

For more information or specific questions about these third-parties and their privacy policies, please contact the individual third-party service provider.

Other situations we may disclose your personal information:

Where permitted by law, to protect and defend the rights and property of 7 Hour Patch (including enforcing our Terms and Conditions and Agreements).

And when required by law, and/or public authorities.

Aggregated and non-personal information: We may share aggregated information that does not identify you for general business analysis. For example, we may disclose the number of visitors to 7 Hour Patch sites or services.

Pursuant to the Privacy Shield, 7 Hour Patch remains liable for the transfer of personal data to third parties acting as our agents unless we can prove we were not a party to the events giving rise to the damages.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

California Residents (CCPA)

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Nevada Residents

Nevada law gives Nevada consumers the right to request that a company not sell their personal information for monetary consideration to certain other parties.  This right applies even if their personal information is not currently being sold.  If you are a Nevada consumer and wish to exercise this right, please contact us through the contact information above.

Additional Notice Regarding U.S. State-Specific Privacy Rights

Many states have enacted specific privacy policy laws. This section of our Privacy Policy applies to individuals who reside in the states in which state-level privacy law is enacted (e.g., Colorado, Virginia, etc.) other than California. If you are a resident of California or Nevada, please refer to the appropriate section above.

Targeted Advertising.

Like many companies, we process personal information for targeted advertising, including by disclosing certain identifiers such as email addresses and pseudonymized identifiers, information about the use of our online services, and inferences drawn about online services users to our business partners such as social media, advertising, and analytics providers. Under certain state laws, this may be considered as a sale of personal information for valuable consideration and/or the sharing of personal information for targeted advertising. You can opt-out of such targeted advertising by visiting the Digital Advertising Alliance website or the Network Advertising Initiative website. You can also opt-out of targeted advertising by (a) selecting Do Not Sell or Share My Personal Information and submitting an opt-out request to us, or by (b) selecting Cookie Settings on 7 Hour Patch’s website and disabling cookies. 7 Hour Patch will also process opt-out requests submitted by a consumer’s opt-out preference signal as required by applicable law.

Privacy Rights.

Under applicable law, you may have the following rights, in each case under the conditions and to the extent set out in applicable law:

Right of Access: A right to confirm whether we are processing personal information about you, and to request to access such personal information (including, if applicable, in a portable and readily usable format).
Right of Correction: A right to correct inaccuracies in certain personal information we may hold about you.
Right of Deletion: A right to request that we delete personal information concerning you. Please note that if you have requested a service that requires the use of your personal information, we may not be able to provide that service if you choose to delete your personal information.
If any of the above rights are available to you under applicable law, you can submit a request to exercise your rights by:
Emailing legal@greekislandlabs.com; or
Calling us at (800) 449-6615

As required or permitted under applicable law, please note that we take steps to verify your identity before acting on your request to exercise your rights. To verify your request, you must provide your name and email address. If we believe we need further information to verify your request as required by law, we may ask you to provide additional information to us.

We may limit our response to your exercise of the above rights as permitted under applicable law. If your rights request is denied, applicable law may give you a right to lodge an appeal with us. The response to your rights request will inform you of any appeal rights you may have, and tell you how you can exercise them.

You may designate an authorized agent to request any of your rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us as set forth in the “Resolving Your Privacy Concerns” section of this policy to make a request on your behalf. Even if you choose to use an agent, as permitted by law, we may require verification of the agent’s authorization to act on your behalf, require you to confirm you have authorized the agent to act on your behalf, or require you to verify your own identity.

Information Security

We are committed to keeping personal information secure. We have appropriate technical, administrative and physical procedures in place to protect personal information from loss, misuse or alteration.

We limit access to personal information to those who have a business need. We keep personal information only for a reasonably needed amount of time.

When we provide your personal information to our third-party service providers we require those companies to protect the information and to not use the information for any other purpose.

When we collect or transmit sensitive information such as a credit card number, we use industry standard methods to protect that information.

Please note that we may be required to release an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Information Transfer

Your personal information may be transferred to, stored, and processed in a country other than the one in which it was provided. This may include the United States. When we do so, we transfer the information in compliance with applicable data protection laws.

We take steps to protect personal information. Regardless of where this information is stored or transferred, we have the appropriate procedures and controls to help ensure your personal information is protected.

We adhere to country data privacy laws including the EU Data Privacy Directive, as well as the U.S. Department of Commerce EU-U.S. Privacy Shield.

We may transfer personal information to 7 Hour Patch databases in countries other than where it was provided. Our Global Privacy Program requires the same high level of security and protection of personal information in all geographies with procedures and contracts in place to help ensure this is so. Data may be transferred to a vendor or business partner to provide services for 7 Hour Patch, such as targeted email communications, mailing information or samples. These vendors and business partners are required to protect and manage the personal information to the same high standards 7 Hour Patch does, and they cannot use the information for purposes other than to provide the services 7 Hour Patch has requested.

Children's Online Privacy

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to participate in and monitor their online activity.

We do not intend to collect personal information from children under the age of 14.

We ask for an age confirmation in connection with the collection of personal information on our web sites in order to avoid the collection of information from individuals under the age of 14.

Changes to This Privacy Policy

We will post changes to this Privacy Policy and update the effective date when this Policy or the Global Privacy Statement is updated. If we make any material changes, we will notify you by sending an e-mail to the e-mail address you most recently provided us or by posting notice of the changes on this site.